 How to make sure that a store online is legitimate?
There are many E-commerce websites nowadays in the Philippines there are two major competing e-commerce platforms, Lazada and Shopee. The reason why it becomes more popular especially here in the Philippines is due to the reason that it is more convenient and much cheaper than going to a physical store. Â
Manufacturers and Suppliers from China contribute to the lower prices that entice the buyer to purchase online. There is also a wide variety of selections and variations when it comes to buying products.
The E-commerce platform becomes matures that the system from the selection of product, payment of the product, and thanks to the rapid rise in logistics and delivery service here in the Philippines completion of delivery is also seamlessly done by these companies.Â
But there are still a few people that are still in doubt when it comes to purchasing online. There are several reasons why they think it is not safe to buy online. One of the reasons would be if the store or the website is legitimate to buy with. Another thing is what if they purchase an item and it comes to have a factory defect would they be able to return it for the warranty? These are some of the few questions.
Here at Shoppiverse PH, we will give you a guide on how to select a store that is legitimate to shop online Shopee and Lazada.
Here are a few tips on how to safely shop online:
1. Make sure that the Store or the Product you are purchasing online has a good review and the highest rating.
Product and Store rating is a good indicator that you can trust the store. Another parameter to look at is the number of high positive reviews about the product. It can be a form of praising the product quality, faster shipping or delivery, good packaging, and responsive customer support. If you read most of this in the product then go for it. There is the best chance that you will not run into any problem.
2. See to it that the product you are purchasing has a higher quantity sold.
Typically the product you buy has information on its side with regards to how many pcs. it sold or bought by the client. A higher number of sales means a higher chance that this is a legitimate product.
3. The product is shipped locally.Â
Double-check if the store is from the Philippines because there is a strong chance that the product you ordered more faster to arrived compared to items coming from overseas and another good reason is it can be returned easily also in case there is a problem with the product and it needs to be replaced.
4. Responsive customer supportÂ
As we mentioned above better customer support means responsiveness. And answer your inquiry and give a proper resolution to your inquiry. It is so frustrating for a buyer to ask how to replace items in case there is a problem and it takes years before you got a response from the seller, so we must avoid that.
5. If in doubt with payment always choose the Cash on Delivery method.
There are several ways how you can pay online on this platform, there are GCash, Debit Card, Credit Card, and Cash on Delivery.  If you are in doubt if your payment might get lost or your card might be stolen by a hacker or whatsoever, there is an option to buy and pay it in cash when it is delivered to your doorstep.Â
So here at Shoppiverse PH, we recommend only the store and product with a good rating, high positive review, a legitimate store that you can absolutely trust. Stay tuned for more tips and tricks on how to buy online safe and with confidence.
